You’re probably great at marketing, but the emotional rollercoaster of agency life is slowly killing you. Keeping everyone motivated, demanding and difficult clients, a toxic high-performer- this wasn’t in the job description. Nobody trained you on how to handle feelings.
But what if you could easily navigate difficult client conversations? What could you accomplish with a team that’s aligned, engaged, and driven to succeed? What if you could build an agency that’s successful because of the culture, not despite it?
A little emotional intelligence can go a loooooong way to making that happen.
Raise your EQ in 60 minutes or less.
Self Awareness, Self Regulation, Social Awareness, and Social Skills
Internal vs Client-Facing EQ
How To Approach Difficult Conversations
60 minutes, Virtual instruction led by Master Trainer
Featured technology: CliftonStrengths Assessment
Deliverables: Workbook, SBI Guide for Feedback
Client success starts and ends with emotional intelligence.
HEAT Model for Navigating Difficult Conversations
How to Acknowledge Mistakes With EQ
90 minutes, Virtual instruction led by Master Trainer
Deliverables: Workbook, Handling HEATed Conversations Job Aid
Training For Marketing Agencies,
Delivered By Experts in Training
Whether you do media buying, creative design, or implement CRMs, we get small marketing agencies. You don't need to explain ROAS, iOS email privacy practices, or design thinking to us. Our team of trainers and custom trainings are designed for the unique challenges and dynamics of small agencies.
We specialize in "small marketing agencies" which, we admit, can be a pretty wide definition. Our sweet spot for agencies are:
Businesses with 5-50 full-time employees (and any number of flex talent)
Delivers B2B services that include Public Relations, Branding and Design, Advertising, Content, SEO, Social Media, Email, Marketing Automation, and Web Design & Development.
Values a strong team culture and invests in their team's skills and knowledge
Whether you’re a 100% match or not, we encourage you to swipe right and give us a shout. Depending on your agency's needs, we can customize our trainings for senior leadership, middle management, or individual contributors.
Successful marketing agencies are successful because they deliver top-notch client experiences and consistent high-quality results as efficiently as possible. Our trainings are designed the same way: targeted, high-impact, engaging, and tailored to agency-specific business outcomes.
We tailor our trainings to give you just what you need, in practical pieces small enough for a service-based business to easily learn, with content big and fresh enough to have a long-term impact.
In short: we make the most of your team's time so they can apply practical learning right away.
We guarantee every training on three promises:
You Will Learn: Our trainings are chock full of practical skills, conceptual frameworks, and real-world scenario practice, all tied together in a cohesive narrative. You will walk out learning something new AND useful, guaranteed.
You Will Be Engaged: We pride ourselves on delivering highly engaging training experiences. We ain’t your typical corporate training snoozefest where you can bang out emails while halfway paying attention: in a Learn to Scale training, everyone is in the splash zone.
You Will Get Fresh Content: We strive to be right behind the bleeding edge with our training content by incorporating new technologies, highlighting progressive concepts and trends, and applying timeless skills to modern problems with panache.
If we don't deliver on these three promises, you get your money back.
When you purchase one of our trainings, a Learn to Scale learning expert will sit down with you to customize the training to your unique team and challenges.
We then deliver the training and blow your mind.
After the training, we debrief and share exit survey feedback, giving you a clear roadmap on what to do next.
In short:
🤔 We customize
🤯 We deliver
📈 We set you up to scale
Most trainings are designed to be delivered 100% virtually in two 1-hour blocks (onsite facilitation is available for an additional fee).
We also can adapt most trainings to our metaverse-based training environment: talk to us about experiencing a training in the metaverse!
All of our trainings are workshops where everyone participates: we minimize the amount of time being talked at and maximize the time practicing and applying skills and knowledge.
We're a tech-savvy training shop and include commonly-available tools and platforms in our trainings. Whether it's using Miro to model feedback practices, Toggl to assess time management, or showing you Zoom features that nobody taught you how or why to use, you'll walk out with practical tech tools and innovative ways to apply them.
Following any training, we share the presentation materials, recording, and worksheets (if relevant). We also sit down for a debrief to identify methods to further implement the training content into on-the-job behavior change.